TERMS AND CONDITIONS

Last updated: 8 July 2026

1. About Us

TecnoBuddy is a trading name operated by:

CLICKBAZAAR LTD
Company number: 16644477
Registered office: 209 Hampstead Road, Newcastle Upon Tyne, United Kingdom, NE4 8TP

These Terms and Conditions apply to purchases and use of TecnoBuddy websites, course platforms, pre-recorded courses, downloadable materials, live training sessions, mentoring, consultations, support groups and related educational services.

In these Terms:

• “TecnoBuddy”, “we”, “us” and “our” mean CLICKBAZAAR LTD trading as TecnoBuddy.
• “Customer”, “student”, “you” and “your” mean the person purchasing or using our courses or services.
• “Digital Content” means pre-recorded videos, documents, templates, recordings, downloads and other electronically supplied materials.
• “Live Services” means live classes, mentoring, consultations, support sessions and other services delivered by an instructor.

2. Acceptance of These Terms

By purchasing a course, registering an account, accessing Digital Content or attending a Live Service, you agree to these Terms and our Refund and Cancellation Policy.

You must read both documents before making payment.

A contract is formed between you and CLICKBAZAAR LTD when:

1. you submit your order;
2. your payment is successfully authorised; and
3. we send you an order confirmation or provide course access.

If you do not agree to these Terms, you must not purchase, access or use our courses or services.

Nothing in these Terms excludes or limits any statutory consumer rights that cannot legally be excluded.

3. Pre-Purchase Review and Customer Acknowledgement

Before making payment, you confirm that you have been given a reasonable opportunity to review the relevant information available to you, including where applicable:

• the instructor’s professional portfolio and background;
• the course title and description;
• the course curriculum, lessons and subjects covered;
• sample videos, previews or demonstrations;
• the delivery format;
• the expected course level;
• any prerequisites or technical requirements;
• the course price;
• Discussion over Call
• the course access period;
• the availability and scope of Live Services;
• our Terms and Conditions; and
• our Refund and Cancellation Policy.

By proceeding with payment, you confirm that:

1. you have reviewed the information provided about the course and instructor;
2. you are satisfied that sufficient information has been made available for you to make an informed purchasing decision;
3. the course appears suitable for your personal learning requirements;
4. you have had the opportunity to contact us and ask questions before purchasing;
5. you are not relying on any promise, representation or guarantee that is not written on the relevant course page or in your order confirmation; and
6. you understand that purchasing a course does not guarantee income, employment, sales, business success, platform approval or any particular result.

This acknowledgement does not remove your rights where information supplied before purchase was materially misleading, where the course is not as described or where you have another legal right to a remedy.

4. Eligibility

You must be at least 18 years old to purchase a course.

A person under 18 may only use our services with the permission and supervision of a parent or legal guardian. The parent or legal guardian will be responsible for the purchase and the minor’s use of the course.

You must provide accurate and complete information when registering or purchasing.

5. Course Information

We take reasonable care to describe our courses accurately. Course pages may specify:

• the course curriculum;
• approximate course duration;
• number of lessons;
• instructor details;
• whether Live Services are included;
• course access period;
• supported platforms;
• technical requirements; and
• any additional benefits or limitations.

Course durations are estimates. The time required to complete a course will depend on the student’s experience, ability, available time and learning speed.

We may make reasonable updates to course lessons, recordings, resources or curriculum to correct errors, reflect platform changes, improve quality or keep information current.

We will not make a material reduction to a purchased course without providing an appropriate replacement, remedy or other solution where required.

Our courses are supplied for educational and informational purposes.

Ecommerce, digital marketing, eBay, TikTok Shop, Shopify, affiliate marketing and related business activities involve commercial risk. Results vary between students.

We do not guarantee:

• a particular income or profit;
• immediate sales;
• business success;
• product performance;
• platform approval;
• account verification;
• employment;
• immigration or visa eligibility;
• funding or investment;
• specific customer numbers;
• the continued availability of any third-party platform feature; or
• that you will achieve the same results as another student or instructor.

Examples, case studies, testimonials, revenue figures and portfolio results are provided for illustration and must not be interpreted as promises of future results.

You remain responsible for your business decisions, legal compliance, tax obligations, advertising, product selection, account management and implementation of the information taught.

The price payable is the price displayed at checkout at the time of purchase.

Unless stated otherwise:

• payment must be made in full before access is provided;
• prices include applicable taxes where required;
• payment may be processed by a third-party payment provider;
• you must use a payment method that you are authorised to use; and
• access may be withheld where payment is declined, reversed or suspected to be fraudulent.

Any instalment arrangement is a payment method and not a monthly cancellation subscription unless we expressly state otherwise.

Where a course is purchased using instalments, you remain responsible for the complete agreed course price, subject to your cancellation and statutory rights.

After successful payment, course access will normally be supplied through your registered account, email or another method stated at checkout.

Your course access period will be stated on the sales page, checkout page or order confirmation.

Where no specific access period is stated, access will continue for a reasonable period while the course and TecnoBuddy platform remain available.

Course access is:

• personal;
• non-exclusive;
• non-transferable;
• revocable where these Terms are breached; and
• limited to your own educational use.

You are responsible for maintaining the confidentiality of your username, password and account details.

You must notify us promptly if you believe your account has been accessed without permission.

Where you request access to the Digital Content during the statutory cancellation period, we will ask you to:

1. expressly request immediate supply of the Digital Content; and
2. acknowledge that your statutory cancellation right relating to that Digital Content may be lost once streaming, downloading or access begins.

Any additional refund offered after access begins will be governed by our separate Refund and Cancellation Policy.

Where Live Services are included, the relevant course page or communication will explain their general format and availability.

Live session dates may be agreed individually or announced to enrolled students.

You are responsible for:

• attending at the correct date and time;
• checking the stated time zone;
• having a suitable device and internet connection;
• joining using the link or method supplied;
• behaving respectfully; and
• preparing any necessary account information or questions.

Unless another period is stated when booking, you should provide at least 24 hours’ notice when requesting to reschedule an individually booked session.

Late cancellation, repeated rescheduling or failure to attend may cause the session to be treated as used, except where doing so would be unreasonable or contrary to your statutory rights.

We may reschedule a session because of instructor illness, technical problems, emergencies or circumstances outside our reasonable control. Where this occurs, we will offer a replacement session or another appropriate remedy.

Live sessions may be recorded for quality, security, internal training or student-access purposes only where this has been clearly disclosed.

You must not record, copy, livestream, publish or distribute a Live Service without our prior written permission and the permission of other identifiable participants.

Where a group session is recorded, participants should avoid disclosing sensitive or confidential information.

You may:

• watch the course through your own account;
• download materials where a download option is provided;
• keep permitted downloads for your personal learning;
• take personal notes; and
• apply the knowledge in your own lawful activities.

You must not:

• share your login details;
• permit another person to use your account;
• copy, screen-record or download videos using unauthorised tools;
• reproduce or redistribute course materials;
• upload course content to social media, websites, file-sharing services or other platforms;
• sell, rent, sublicense or transfer course access;
• use course materials to create a competing course;
• remove copyright notices or branding;
• attempt to bypass website security or access controls;
• scrape or automatically collect course content;
• engage in abusive, threatening or discriminatory conduct; or
• use our services for unlawful purposes.

All intellectual property rights in TecnoBuddy courses and materials belong to CLICKBAZAAR LTD or the relevant licensors.

Purchasing a course does not transfer ownership of the course content to you.

You receive a limited licence to access and use the purchased content for your own personal educational purposes, subject to these Terms.

Unauthorised copying or distribution may result in account termination and legal action.

Access to WhatsApp groups, social media groups, discussion areas or other student communities may be offered as an additional benefit.

You must not use these communities to:

• harass another member;
• send spam;
• promote unrelated products without permission;
• collect member information;
• distribute course content;
• publish unlawful or defamatory material; or
• misrepresent yourself as representing TecnoBuddy.

We may remove content or suspend community access where reasonably necessary to protect students, instructors or the business.

15. Third-Party Platforms

Some course information relates to third-party platforms such as eBay, TikTok, Shopify, Amazon, payment processors, advertising platforms and social media services.

These platforms are independent of TecnoBuddy and may change their:

• rules;
• fees;
• algorithms;
• eligibility requirements;
• features;
• verification processes; or
• account policies.

We are not responsible for a third party’s decision to approve, restrict, suspend or terminate an account.

Students must independently check and comply with the current rules of any platform they use.

16. Technical Requirements

You are responsible for having:

• a compatible device;
• a stable internet connection;
• a supported web browser;
• suitable software;
• a valid email address; and
• any third-party account required to follow the training.

We are not responsible for problems caused solely by your device, internet connection, software, browser, third-party platform or failure to meet disclosed technical requirements.

Where a problem is caused by our platform, you should contact us so that we can investigate and provide an appropriate solution.

17. Course Certificates

Any certificate supplied confirms participation or completion of a TecnoBuddy course only.

Unless expressly stated otherwise, it is not:

• a regulated academic qualification;
• a professional licence;
• an accreditation by a government body;
• a guarantee of employment; or
• proof that a third-party platform has approved the student.

Refund and cancellation requests are handled under our Refund and Cancellation Policy, which forms part of these Terms.

Our voluntary seven-day refund offer is subject to eligibility requirements, including the amount of Digital Content viewed or consumed.

Nothing in our refund policy limits your rights where the Digital Content or Live Services are faulty, not as described or not provided with the standard required by law.

19. Suspension or Termination

We may suspend or terminate access where we reasonably believe that:

• an account is being shared;
• course content is being copied or distributed;
• payment was fraudulent or reversed;
• the customer has abused an instructor or another student;
• the customer has attempted to compromise the website;
• the customer has materially breached these Terms; or
• suspension is required by law or a payment provider.

Where appropriate, we will give you an opportunity to explain or correct the issue before permanent termination.

Termination for a serious breach may result in loss of access without a voluntary refund, but it will not remove any remedy that must legally be provided.

20. Complaints

Complaints should be sent to:

Please include:

• your full name;
• account email;
• order or payment reference;
• course name;
• description of the problem; and
• the outcome you are requesting.

We aim to acknowledge complaints within five working days and resolve them within a reasonable period.

21. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• breach of statutory consumer rights.

We are responsible for losses that are a reasonably foreseeable result of our breach of these Terms or failure to use reasonable care and skill.

We are not responsible for:

• losses caused by inaccurate information supplied by you;
• business decisions made independently by you;
• losses caused by a third-party platform;
• loss of profits, revenue or business opportunity where you purchased as a consumer and such losses relate to commercial activity; or
• events outside our reasonable control.

22. Privacy

Personal information is handled in accordance with our Privacy Policy.

We may process account activity and course-progress information to:

• provide course access;
• operate the learning platform;
• respond to support and refund requests;
• investigate account sharing or misuse;
• maintain security; and
• comply with legal obligations.

23. Changes to These Terms

We may update these Terms to reflect:

• legal or regulatory changes;
• changes to our services;
• security requirements;
• payment-provider requirements; or
• improvements to clarity.

Changes will not retrospectively remove rights already acquired under a completed purchase.

Material changes affecting existing students will be communicated where reasonably necessary.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Customers living elsewhere in the United Kingdom or another country retain any mandatory consumer protection available under the law applying to them.

A consumer may bring legal proceedings in the courts that have jurisdiction under applicable consumer law.

25. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

A delay in enforcing a right does not mean that the right has been waived.

No person other than you and CLICKBAZAAR LTD has a right to enforce these Terms unless the law expressly provides otherwise.

These Terms, the relevant course description, the order confirmation and the Refund and Cancellation Policy form the agreement between you and us.